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Customer Retention

Do you want to keep customers happy and coming back for more?

It's not complicated, if you are not considering the needs of you customers these unhappy customers will find someone else to deliver what they need; customer loyalty cannot be taken for granted. 

Most of us understand that 80% of our business comes from 20% of our customers, therefore if we identify and target directly to the needs of our key customers we retain the business ..... right?

Most businesses demand that future sourcing considerations be accountable, flexible and quality assured so let Vendor Management help you FREE CALL us today NZ 0800 464844.

Here are just a few reasons why you can turn to us:

  • Evaluating service delivery
  • Performance management
  • Risk management
  • Some customers are worth loosing
  • Service Level Agreements (SLA)
  • Customer retention
  • RISK FREE options


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