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Training – Dealing with Suppliers and Effective Negotiation

Jump to: A summary of your options

Achieving effective supplier performance management requires two things:

  1. The internal processes and practices of the business support the business goals, particularly in relation to supplier engagement.
  2. That staff and key stakeholders have the capabilities to manage, negotiate and deliver against those same business goals.


To: Enable buyers to understand the sales approach and techniques and implement strategies to counter. Guide and encourage effective negotiation skills for developing supplier relationships and dealing with under performance.

  • The sales process
  • Types of supply market
  • How sales people approach a business
  • Customer conditioning
  • Closing techniques
  • Price determination
  • Strategic Sales  S.P.I.N  techniques
  • ETHICS  - How to deal with the problem and what you need to know
  • Performance management - Service Level Agreements (SLA)
  • Risk management
  • Supplier relationship management
  • Supply chain best practice

Please see below for some of our training services:

  • Short course - Dealing With Suppliers
  • 10 module course - Effective Negotiation
  • Service Level Agreements (SLA) - How to monitor performance
  • Procurement Training
  • Contract Management
  • Risk Management - Identification and management
  • Site Specific - Training that best fits your needs
  • Train-the-Trainer

Training Consultants

  • Colin Fairweather MCIPS
  • Brian Durning

Meet our training consultants

For enquiries about training email us at: training@vendormanagement.co.nz

Our training programs are designed to best fit your organisation and can be conducted on your premises as may be required.

FREE CALL us on NZ 0800 464844 to find out more.


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